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Privacy Policy

What we collect

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes personally identifiable information (including name, email, phone, and address) as well as information the law requires us to collect (birthdate, nationality, place of birth, and passport identifier). In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect payment details (when provided directly to us), comments, feedback, and reviews.

When you reserve a stay with us, you have two payment options: directly with us, or using an intermediary. If you choose to pay us directly, we additionally collect payment method details (credit card, checking, etc.). Your personal information will only be used for the specific reasons stated above.

If you would like to access, correct, amend, or delete any personal information we have about you, you are invited to contact us using the contact form on this website.

If you don’t want us to process your data anymore, please contact us using the contact form on this website.

Why we collect it
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  • To comply with any applicable laws and regulations.

Who else has it

This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. 

When you choose to reserve a booking with us, your data may be stored in the database of an online reservation provider in order to provide our services. 

Why and how we would contact you

We may contact you to notify you regarding your stay, your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our property, or as otherwise necessary to enforce our User Agreement, applicable national / local laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies used on this website

Cookie name

svSession

hs

incap_ses_${Proxy-ID}_${Site-ID}

incap_visid_${Proxy-ID}_${Site-ID}

nlbi_{ID}

XSRF-TOKEN

smSession

Google Analytics

VRBO

Life span

Permanent

Session

Session

Session

Persistent

Persistent

Two weeks

Up to Two years

Up to Two years

Purpose

Creates activities and BI

Security

Security

Security

Security

Security

Identify logged in site members

Administer site usage

Improve visitor experience

Updates to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact Us

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